(A) Method of billing. Billing and collection of the stormwater service charge and any other rents, rates, fees, charges and penalties for stormwater management services and facilities may be accomplished in any manner deemed appropriate by the City Manager.
(B) Delinquencies. A stormwater utility service charge billing or other billing for rents, rates, fees, charges and penalties associated with the stormwater utility shall be declared delinquent if not paid within 60 days of the date of billing. A delinquent billing shall accumulate an additional penalty at the rate as established for delinquent, unpaid property taxes and shall run from the date of the original billing. This penalty shall be termed a delinquency penalty charge.
(C) Appeal of disputed bills, adjustments. If any customer disputes the stormwater utility service charge or any other rents, rates, fees, charges, or penalties adopted pursuant to this chapter, that customer must appeal the billing within 60 days of the charge, stating the reasons for the appeal, and providing information pertinent to the calculation of the bill. An appeal of a disputed bill shall be filed with the Director of Engineering, who may direct that the appeal be reviewed and resolved by the stormwater utility staff. If the customer is not satisfied with the disposition of the appeal, the customer may further appeal the disputed charge to the City Manager or his or her designee who shall make the final ruling on the validity of the appeal. The administrative remedies provided in this chapter shall be exhausted before recourse to a court of competent jurisdiction.
(Ord. No. 02-133, § 2, passed 12-12-2002; Ord. No. 23-040, § 1, passed 5-11-2023)