(A) A police officer or the Police Department, or the towing service owner, operator or employee shall not be held to answer or be liable for damages in any action brought by the registered owner, former registered owner, or his or her legal representative, lienholder or any other person legally entitled to the possession of a vehicle when the vehicle was processed and sold or disposed of as provided by this chapter.
(B) A towing service, and any of its officers or employees, that removes or tows a vehicle as a result of being directed to do so by a law enforcement officer or agency or by the Police Department shall not be held to answer or be liable for loss of or damages to any real or personal property that occurs in the course of the removal or towing of a vehicle or its contents either on a limited access highway in a designated Incident Management Program that uses fast lane clearance techniques as defined by the Department of Transportation, or at the direction of a peace officer, a highway authority official or a representative of local authorities, under 625 ILCS 5/11-402 or 11-404.
(625 ILCS 5/4-213)