(A) Any deposit shall be refunded along with a statement accounting for each transaction involving the deposit, upon satisfactory payment by the customer for a period of 12 successive months.
(B) Following customer-requested termination of service, the utility shall apply the deposit to the final bill, or, upon specific request from the customer, the utility shall refund the deposit within 45 days after payment of the final bill.
(C) Each utility shall maintain a record of each applicant or customer making a deposit which shows:
(1) The name of the customer and social security number;
(2) The amount of the deposit;
(3) The date the deposit was made; and
(4) A record of each transaction affecting such deposit.
(D) Any deposit which has remained unclaimed for seven years after the utility has made diligent effort to locate the person who made such deposit or the heirs of such persons shall be presumed abandoned and treated in accordance with the laws of this state.
(E) A deposit may be used by the utility to cover any unpaid balance following disconnection of service provided, however, that any surplus be returned to the customer as provided above.
(F) Existing customers that have already made deposits will not be required to make additional deposits so long as they adhere to the utilities’ payment policies. Pursuant to the provisions of the prior customer deposit policy, accrued deposit interest will be computed through the date of enactment of this chapter and credited to each customer’s deposit record.
(Ord. 1989-7, passed 6-9-1989; Ord. 2019-25, passed on 5-13-2020)