(A) If a user believes a bill to be in error, the user shall present a claim, in person or in writing, at the Water Department’s office before the bill becomes delinquent. Such claims, if made after the bill has become delinquent, shall not be effective to prevent discontinuance of service as heretofore provided. The user may pay such bill under protest and payment under protest shall not prejudice his or her claim.
(B) A user’s sewer bill shall be adjusted automatically in the event of a similar adjustment of a water bill, provided the basis for adjustment was based on circumstances which also affected the sewer bill.
(C) The Board of Commissioners shall be the final reviewing authority for all appeals.
(Ord. passed 2-21-05)