(A) Annual evaluations. The county and the grantee shall, at the discretion of the county, hold scheduled performance evaluation sessions annually. All such evaluation sessions shall be open to the public.
(B) Special evaluation. Special evaluation sessions may be held at any time during the term of the franchise at the request of the county.
(C) Public notice of public hearings on performance. All evaluation sessions shall be open to the public and announced in a newspaper of general circulation in accordance with public notice, as provided in § 110.150. Grantee shall notify subscribers of all such evaluation sessions by announcement on a designated channel on the system between the hours of 11:00 a.m. and 9:00 p.m. for five consecutive days preceding each evaluation session.
(D) Items for review. Topics which may be discussed at any scheduled or special evaluation session may include but not be limited to system performance and construction, grantee compliance with this chapter and the franchise, customer service and complaint response, subscriber privacy, services provided, programming offered, service rate structures, franchise fees, penalties, free or discounted services, applications of new technologies, judicial and FCC filings, and line extensions.
(E) Cooperation. During the review and evaluation by the county, the grantee shall fully cooperate with the county and shall provide such information and documents as the county may need to reasonably perform its review.
(Ord. passed 12-2-96)