(a) Water service will be restored to a customer after payment has been received in full in the utility billing office. In addition to the account indebtedness, a service charge will be made. Once all water, sewer, and refuse fees plus penalties are paid in full, water reconnection shall be accomplished between the hours of 8:00 a.m. and 3:00 p.m. Monday through Friday, except holidays. Any calls for reconnection after hours, on weekends, or on holidays will be scheduled for the following workday between the hours of 8:00 a.m. and 3:00 p.m. The water service will ordinarily be turned on the next regular working day after payment is received, during normal working hours. Exact time for restoration of service is not guaranteed and the Village cannot be held responsible for delays. If payment is received before 12:00 noon, service will be scheduled for restoration on the same day.
(b) Service restoration will not be made unless the premises are occupied or written authorization is provided by the property owner to the water billing office at the time payment is made. This action is for the protection of the customer, as plumbing fixtures may have been turned on while service was off.
(Ord. 01-2010. Passed 4-1-10.)