919.08 RATES; RULES FOR UTILITY BILL ADJUSTMENTS.
(a) Monthly Water Rates
Current
2022
2023
2024
2025
Base Water
Rates
Base Water
Rates
Base Water
Rates
Base Water
Rates
Base Water
Rates
6%
6%
6%
6%
Meter Size
1st 3,000
Gallons
4/1/2022
1/1/2023
1/1/2024
1/1/2025
5/8 inch
$21.06
$22.32
$23.66
$25.08
$26.59
3/4 inch
$21.06
$22.32
$23.66
$25.08
$26.59
1 inch
$21.06
$22.32
$23.66
$25.08
$26.59
1 ½ inch
$21.06
$22.32
$23.66
$25.08
$26.59
2 inch
$21.06
$22.32
$23.66
$25.08
$26.59
3 inch
$21.06
$22.32
$23.66
$25.08
$26.59
4 inch
$21.06
$22.32
$23.66
$25.08
$26.59
6 inch
$21.06
$22.32
$23.66
$25.08
$26.59
8 inch
$21.06
$22.32
$23.66
$25.08
$26.59
10 inch
$21.06
$22.32
$23.66
$25.08
$26.59
Volume Charges per 1,000 Gallons
$5.51
$5.84
$6.19
$6.56
$6.96
Bulk Water Charges
Per 1,000 Gallons
$6.50
$7.00
$7.50
$8.00
$8.50
This combines the current and the water debt charge together.
(Ord. 22-18. Passed 4-4-22.)
   (b)    Any residence, whether a single-family residence or apartment, containing more than one family, shall pay the minimum monthly charge for each and every family residing therein. Every commercial unit in a commercial building shall be designated as one uni t for the purpose of paying water rate charges. (Ord. 89-1. Passed 1-17-89.)
   (c)    The charges for users outside the corporate limits shall be one and one-half times higher than the rates prevailing within the corporate limits.
(Ord. 80-41. Passed 9-2-80.)
   (d)    Should the water bill rendered for any property or user served by the water system remain unpaid by the thirtieth of the billing month, a ten percent (10%) penalty shall be attached to the monthly bill. (Ord. 11-21. Passed 6-20-11.)
   (e)    Should the water bill rendered for any property or user served by the water system remain unpaid by the thirtieth of the billing month, the water shall be shut off pursuant to the rules and regulations adopted by the Manager.
(Ord. 96-59. Passed 8-5-96.)
   (f)     A fifty dollar ($50.00) charge is established to turn on/shut off the water supply during regular working hours and a one hundred dollar ($100.00) charge is established to turn on/shut off the water supply after regular working hours.
(Ord. 17-14. Passed 4-17-17.)
   (g)    The Manager shall adopt rules and regulations for the adjustment of water bills rendered to any property or user served by the water system and to provide for an appeal to Council. (Ord. 88-24. Passed 5-2-88.)
   (h)    A fee of fifty-five dollars ($55.00) shall be charged for the installation of a remote meter unless such installation is for the purpose of replacing a defective meter.
(Ord. 88-49. Passed 9-6-88.)
   (i)    Any account that is established with the City for water services shall be in the name of the property owner who shall be responsible for the payment of any water charges, provided, however, that any account in the name of a tenant may continue until the tenancy terminates and the tenant shall be responsible for the payment of any water charges.
(Ord. 89-1. Passed 1-17-89.)
RULES REGARDING UTILITY BILL ADJUSTMENTS
      (1)   Purpose. It is the intent of the City to accurately bill consumers for services rendered and to attempt to ensure the financial integrity of the utilities of the City. These regulations are established pursuant to Codified Ordinances Section 919.08(g), in order to establish a procedure whereby a consumer may question his utility bill.
      (2)    Consumer may request reread. The initial procedure for a consumer to question his utility bill shall constitute a request that the meter reading be verified. The consumer may make such a request verbally or in writing at the Municipal Building during normal business hours. A City employee shall then be scheduled to verify the reading as soon as possible after receipt of the request. The consumer should then contact the Municipal Building for verification of the accuracy of the bill. In the event that the meter reading is judged to be in error by the designated collection agent of the City, an adjustment shall be made to the water and sewer charges to correct the error. In the event that the meter reading is judged to be accurate, the utility bill shall remain due and payable in full. (Ord. 1031. Passed 3-16- 70.)
      (3)    Meter tests. A consumer may request the accuracy of the water meter be verified. In the event that the meter is three-fourths of an inch (3/4") or smaller, the City shall test the meter against a factory calibrated and certified meter. Larger meters shall be tested at a competent testing facility. The meter shall be tested at both a slow flow and fast flow rate and shall be judged to be accurate if it is within one and one-half percent (1-1/2%) of one hundred percent (100%). This standard has been established by the American Water Works Association which is a professional society of water utility managers and operators. In addition to the meter tests, an air test shall be applied to the occupant's plumbing to ensure that a higher reading has not been obtained due to faulty plumbing. If the meter is reading accurately or less than ninety-eight and one-half percent (98-1/2%) of actual consumption, regardless of the results of the air test, the consumer shall be liable for a twenty-five dollar ($25.00) service charge. If the test should prove that the meter is registering more than one hundred one and one-half percent (101-1/2%) of actual consumption, the bill for the current quarter shall be adjusted by the collection agent and there shall be no service charge for the meter test or the air test. In the event that a consumer has a leak in the service line between a meter pit and their structure or where it can be otherwise verified that the water does not enter the sanitary sewer, the sewer charge shall be adjusted upon request by the customer based upon the average of the previous four quarters of consumption.
         (Ord. 02-53. Passed 11-4-02.)
      (4)    Appeal to Manager. In the event that the facts surrounding the reread, meter test or air test are in dispute, a consumer may request a meeting with the Manager to attempt to establish the facts of the situation. In the event that a factual error has been made, the Manager shall order the tests to be repeated. Upon establishment of the facts, the Manager may adjust the utility bill as he deems appropriate. However, in no event shall the Manager adjust a utility bill without some factual evidence that would establish that the consumer has not received the service for which he has been billed. If the consumer is not satisfied with the results of the meeting with the Manager, he may make an appeal to Council.
      (5)    Appeal to Council. Utility customers may make a final appeal to Council for adjustment of their utility bill. The appeal shall be submitted in writing and shall include a statement regarding appellant's belief regarding the nature of the alleged inaccurate billing and shall request a specific amount to be adjusted. The appeal shall be submitted at least three full working days prior to the next regular or special meeting of Council. Appellant may then appear before Council or a committee of Council and shall be permitted to make a statement which would further substantiate his claim. Council may then consider the appeal and shall render a decision at that meeting or at the next meeting of Council. The decision of Council shall be final and shall be entered into the minutes of the regular or special meeting of Council. (Ord. 1031. Passed 3-16-70.)
   (j)   Overpayment of a final utility bill resulting in a balance of less than one dollar ($1.00) shall not be refunded and the utility account will be adjusted accordingly.
(Ord. 11-38. Passed 9-19-11.)
   (k)    The Manager is authorized to direct the shut off of water to any premise being serviced by water if the owner/agent who is responsible for the payment of any water charges refuses to allow admittance of a duly authorized employee of the Municipality to the premise being served with water for the purpose of reading water meters, checking for cross-connections, maintenance or other activity necessary for the proper operation of the municipal water system.
(Ord. 93-81. Passed 12-6-93.)
   (l)   Each charge levied pursuant to this chapter is made a lien upon the corresponding lot, land or premises served by a connection to the water system of the Municipality, and upon becoming delinquent the water service may be shut off and the charges shall be certified to the County Auditor, who shall place such charges on the tax duplicate of the County, along with interest and penalties allowed by law. This charge, including interest and penalties, shall be collected as other taxes are collected.
(Ord. 14-31. Passed 4-21-14.)