(A) Designation. An owner may designate a manager or local contact person to be held responsible for compliance with the requirements of this subchapter on behalf of the owner. Notwithstanding this division (A), the owner shall not be relieved from any responsibility or liability for noncompliance with any applicable law, rule, or regulation pertaining to the use and occupancy of the subject short-term rental, regardless of whether such noncompliance was committed by the owner, manager, local contact person or the occupants of the owner’s short-term rental.
(B) Manager availability. While a short-term rental is occupied or open for business, the manager and/or local contact person shall be readily available for the purpose of responding to complaints regarding the condition, operation or conduct of occupants of the short-term rental.
(C) Manager responsibility for guest’s conduct. The manager and/or local contact person shall use reasonably prudent business practices to ensure that the occupants of the short-term rental do not create unreasonable noise or disturbances, engage in disorderly conduct, or violate any applicable law, rule or regulation pertaining to the use and occupancy of the short-term rental.
(D) Manager response to complaint. The manager and/or local contact person shall, upon notification that any occupant of the short-term rental has created unreasonable noise or disturbances, engaged in disorderly conduct or committed violations of any applicable law, rule or regulation pertaining to the use and occupancy of the short-term rental, respond within one hour to halt or prevent recurrence of such conduct.
(E) Failure to respond. Upon failure of the manager or local contact person to respond to calls or complaints in one hour regarding the condition, operation or conduct of occupants of the short-term rental, the manager shall receive written notice from the county. In the event that the owner, manager or local contact person fail to respond to the complaints and or written notification from the county, the County Commission may consider revocation of the owner's conditional use permit in a public meeting.
(Ord. 2021-2, passed 3-22-2021) Penalty, see § 111.99