§ 121.15 CUSTOMER SERVICE STANDARDS.
   (A)   The Grantee shall at all times comply with the customer service and consumer protection standards of this chapter, the Franchise Agreement and the Federal Communications Commission.
   (B)   The Grantee shall put, keep, and maintain all parts of the Cable Communications System in suitable condition throughout the entire franchise period.
   (C)   Upon termination of service to any subscriber, the Grantee shall promptly remove all its facilities and equipment from the premises of the subscriber upon the subscriber's request or the request of the owner of the premises, if different than the subscriber.
   (D)   The Grantee shall render efficient service, make repairs promptly, and interrupt service only for good cause and for the shortest possible time.
   (E)   The Grantee shall not allow its cable or other operations to interfere with television reception of persons not served by Grantee, nor shall the system interfere with, obstruct, or hinder in any manner, the operation of the various utilities serving the residents of the city.
(‘83 Code, § 123.15) (Ord. 82-036, passed 6-21-82; Am. Ord. 96-003, passed 4-1-96) Penalty, see § 121.99