(A) Water bills.
(1) All water customers will be required to pay the full amount of the bill calculated by the city, except in those instances where the water meter concerned, or other water plant property, has been shown to be defective and has resulted in an excessive charge to the customer’s account.
(2) Where the customer has not been negligent by his or her failure to repair known leaks or causes of excess water consumption, an adjustment may be made to the customer’s bill if in the opinion of the City Manager, or his or her official representative, an adjustment is justified; provided, however, that no customer shall receive more than one adjustment per property in any calendar year.
(3) In no event shall a billing adjustment exceed 50% of the difference between the average of the customer’s prior three-months’ billings and the amount of the disputed billing.
(4) In no event will a billing adjustment amounting to less than the current minimum bill be made.
(B) Sewer bills.
(1) The City Manager is authorized to make adjustments in the sewer charge when a leak is determined to exist during the billing period in question.
(2) The adjusted sewer bill shall be based on the average consumption of water for the three months prior to the first month that a leak was detected. The three-months’ average consumption shall be applied to the sewer rate in effect at that time and the utility bill shall be adjusted accordingly.
(3) This sewer adjustment policy shall in no way effect or alter the currently established policy for water adjustments, and there shall be no limit as to the number of sewer adjustments allowed any one customer in any one year.
(1977 Code, § 22-90) (Ord. 70-15, passed 8-10-1970; Ord. 76-36, passed 12-13-1976; Ord. 79-11, passed 4-9-1979; Ord. 98-8, passed 6-22-1998)