(A) Payment for utility services must be received by the tenth day of each month. Payments received after the tenth a 10% penalty will be applied to the water, sewer and gas charges. If payment is not received by the twentieth day of each month, utility services will be cutoff without notice. If unable to pay on or before the cutoff date, customers must make arrangements for a payment schedule with the City Manager or his or her designee before the twentieth of the month.
(B) Any customer who is unable to pay his or her full utility bill must sign a mutually agreed-upon payment schedule if he or she desires continued service. In the event, however, that a customer on a payment schedule fails to pay on or before the agreed date, service may be cut off within two days without notice, and the city may seek judgment in small claims court.
(C) If a customer on a payment schedule is unable to pay subsequent bills in full, he or she must agree to have his or her payment schedule adjusted to include the additional bill. However, under no circumstances will a customer be permitted to pay on a payment schedule longer than six months. Customers with outstanding bills at the end of six months on a payment schedule will have their service discontinued.
(1977 Code, § 22-81) (Ord. 83-25, passed 8-22-1983; Ord. 88-8, passed 4-25-1988; Ord. 2016-05, passed 6-27-2016)