The city shall notify the Sanitation District to disconnect water service in accord with the following policies:
(A) When it becomes necessary for the city to discontinue water service to a customer for nonpayment of the sewer use charge, request for water service reinstated will be made only after all bills for the charge then due have been paid and any deposit required has been made.
It is the policy of the city to discontinue water service to customers by reason of nonpayment of the sewer use charge only after notice and a meaningful opportunity to be heard on disputed charges:
(1) That all charges are due and payable on or before the date set forth on the water bill; and
(2) That if any bill is not paid by or before that date, a second bill for the water charge will be mailed containing a cutoff notice that if the charge is not paid within ten days of the mailing of the second bill, the city's request to discontinue service for nonpayment will be sent to the Sanitation District; and
(3) That any customer disputing the correctness of his charge shall have a right to a hearing at which time he may be represented in person and by counsel or any other person of his choosing and may present orally or in writing his complaint and contentions to the City Administrator. The City Administrator shall be authorized to request that the customer's service not be discontinued for nonpayment of the charge and shall have the authority to make a final determination of the customer's complaint.
(B) Requests for delays or waiver of charge payment will not be entertained; only questions of proper and correct charge will be considered. In the absence of payment of the charge rendered or resort to the hearing procedure provided herein, service will be discontinued at the time specified.