(A) The town adopts the following red flags to detect potential fraud.
(B) These are not intended to be all inclusive, and other suspicious activity may be investigated as necessary:
(1) Identification documents appear to be altered;
(2) Photo and physical description do not match appearance of applicant;
(3) Application appears altered or destroyed and reassembled;
(4) Personal information provided by applicant does not match other sources of information (e.g. credit reports, Social Security number range and date of birth);
(5) Lack of correlation between the Social Security number range and date of birth;
(6) Information provided is associated with known fraudulent activity (e.g. address or phone number provided is same as that of a fraudulent application);
(7) Information commonly associated with fraudulent activity is provided by applicant (e.g. address that is a mail drop or prison, non-working phone number or associated with answering service/pager);
(8) Social Security number, address or telephone number is the same as that of another customer at the utility;
(9) Customer fails to provide all information requested;
(10) Personal information provided is inconsistent with information on file for a customer;
(11) Applicant cannot provide information requested beyond what could commonly be found in a purse or wallet; and
(12) Identity theft is reported or discovered.
(Res. 2009-02, passed 4-21-2009)