(A) Those water customers who, 30 days after bills delivered for services rendered as prescribed herein and at the rates concurrent with the services rendered, have not paid their bills shall be deemed to be delinquent and the service to their structure may be discontinued after due notice to the owner and residents. Such service shall not be restored until proper settlement of the delinquent customer's account has been made, together with any additional costs which might have been incurred by the village in the discontinuing or restoring of the delinquent users service.
(B) Shutoff notice.
(1) A notice shall be mailed to the owner of the structure at the owner's last known address and shall be posted in at least one conspicuous place on the structure.
(2) Each shutoff notice shall state that service will be shut off unless all delinquent water and sewer bills are paid and shall state that a hearing may be had by the owner or any tenant to contest the validity of the sewer charges in question or to show an error in the statement of the delinquency.
(3) Such notice shall indicate the proposed date of the shutoff and also give the name and address of the Village Clerk who may be contacted to request a hearing. The notice shall state that unless a written request for a hearing is made within ten days after the mailing and posting of the notice, the hearing shall be deemed waived.
(C) Shutoff hearing.
(1) If no hearing is requested by the deadline stated in the notice, then the DPW may proceed to terminate service.
(2) If the termination of service will endanger the health and welfare of persons unable to care for themselves, the matter will be referred to the appropriate public agency for resolution before service is terminated.
(3) If a hearing is requested on or before the deadline date by an owner or tenant of the structure, a hearing shall be scheduled before the Village Board. The applicant may be accompanied by any other persons and may present at the hearing any information, testimony or documentation by which to support the claim.
(4) Minutes shall be kept of the hearing. The Village Board shall decide whether any error was made in the water or sewer billing and whether service shall be discontinued. The Village Board shall make a report which substantiates its decision. A notice of the decision and the report shall be mailed to the applicant. If the decision is to terminate service, the notice shall state the termination date, which shall not be less than ten days after the mailing of the decision notice.
(Ord. 2-2009, passed 3-23-2009)