(A) If, by the payment date shown on the municipal utility bill, complete payment has not been received by the municipal utility, or other violation of § 50.04 has occurred, the municipal utility shall mail to, or personally serve upon, the customer a notice of termination containing:
(1) The amount to be paid or a statement of violation of § 50.04;
(2) The date of the notice of termination;
(3) The date of the termination which shall be at least ten days from the notice of termination; and
(4) Notice that unless the municipal utility receives complete payment of the amount shown, if any, service shall be terminated, or notice that service shall be terminated for another violation of § 50.04.
(B) If prior to the date of termination when the termination is for non-payment:
(1) The municipal utility has not received complete payment of the amount shown on the notice of termination;
(2) The customer has not notified the municipal utility that he or she disputes the correctness of all or part of the amount shown on the notice of termination; or
(3) If, prior to the date of termination for other violation of § 50.04, the customer has not notified the municipal utility that he or she disputes the violation, then the municipal utility shall terminate municipal utility service provided to the customer on the date of termination.
(Ord. 308, passed 11-5-2013)