Where the city has supplied natural gas to a customer, if it shall be found that at any time or times the customer has been overcharged or undercharged in any form whatsoever under the provisions for rates and charges for the use and services rendered by the natural gas distribution system of the city and if the customer shall have actually paid the bills containing the overcharge or undercharge, then within 30 days after the final determination thereof, the city shall refund the amount of any the overcharge and the customer shall pay the amount of any such undercharge. In the event an error is discovered in the amount billed any statement rendered by the city, the error shall be adjusted within 30 days of the determination thereof; provided that, claim therefore shall have been made within 30 days from the date of discovery of the error, but in any event, within 12 months from the date of payment.
(Prior Code, § 51.24) (Ord. passed 1-3-1977; Ord. 38-2007, passed 11-19-2007; Ord. 27-2018, passed 9-17-2018)