EP&L and the Water Utility shall postpone the disconnection of service to a residential customer for ten calendar days if, prior to the disconnect date specified in the disconnect notice, the residential customer provides EP&L or the Water Utility (whichever is applicable) with a medical statement from a licensed physician or public health official that states that the disconnection would be a serious and immediate threat to the health or safety of a designated person in the household of the residential customer. The postponement of disconnection shall be continued for one additional ten-day period upon the provision of an additional such medical statement.
(Ord. 2014-4, passed 3-24-14)