(A) Any user(s) who feels their user charge is unjust or inequitable may make written application to the Commission requesting a review of their user charge. Said written request shall, where necessary, show the actual or estimated flow and/or strength of his or her wastewater in comparison with the values upon which the charge is based, including how the measurements or estimates were made.
(B) Review of the request shall be made by the Water and Sewer Commission and, if substantiated, the user charges for that user shall be recomputed on the basis of the revised flow and/or strength data and the new charges shall be applicable to the next billing cycle/period.
(Res. passed 5-26-1992; Ord. passed 8-25-1992; Ord. passed 11-27-2001)