(A) When a utility customer has not timely challenged all or part of a monthly billing, pursuant to § 50.100, and the customer has become 30 days delinquent in the payment of the account, the utility shall initiate the termination of utility service by mailing to the customer a notice of termination.
(B) Where a utility customer has challenged a billing pursuant to § 50.100, and the matter has been finally resolved, the utility shall, within 15 days after the final decision is issued, mail to the customer a notice of termination.
(C) The notice of termination shall contain the following information:
(1) The amount to be paid;
(2) The date the notice of termination was issued;
(3) The date on which a termination of utility service shall occur. The date of termination shall be 15 calendar days after the date on which the notice of termination was issued;
(4) A statement that, unless the utility receives full payment of the amount shown on the notice of termination prior to the date of termination, utility service will be terminated; and
(5) The telephone number of the utility and the name of a person to contact regarding the billing charge.
(D) If, prior to the date of termination, the utility has not received complete payment of the amount shown on the notice of termination, then the utility shall terminate utility service provided to the customer on the date of termination.
(E) If the utility receives payment of the entire amount shown on the notice prior to the date of termination, the payment shall be considered timely and shall halt the termination process.