§ 52.015 APPEALS OF FEES.
   (A)   Generally. Any person who disagrees with the calculation of the storm water user's fee, as provided in this chapter, or who seeks a storm water user's fee adjustment based upon storm water management practices, may appeal such fee determination to the Department of Storm Water Management within 30 days from the date of the last bill containing storm water user's fees charges. Any appeal shall be filed in writing and shall state the grounds for the appeal. The Department of Storm Water Management Director may request additional information from the appealing party.
   (B)   Adjustments. Storm water user's fee adjustments for storm water management practices may be considered for: reductions in runoff volume including discharge to a non-city drainage system; and properly designed constructed and maintained existing retention facilities (i.e., evaporation and recharge). Based upon the information provided by the utility and the appealing party, the Department of Storm Water Management shall make a final calculation of the storm water drainage fee. The Department of Storm Water Management shall notify the parties, in writing, of its decision.
(Ord. 2023-11, passed 8-1-2023)