(A) If the consumer believes his or her bill to be in error, he or she shall present a claim in person at the office of the county department managing the water system before the bill becomes delinquent. Such claim, if made after the bill has become delinquent, shall not be effective in preventing discontinuance of service as heretofore provided. The consumer may pay such bill under protest, and the payment shall not prejudice his or her claim.
(B) The county will make special meter readings at the request of the customer.
(C) If the seal of the meter is broken by other than the county’s representative, or if the meter fails to register correctly, or is stopped for any cause, the consumer shall pay an amount estimated from the record of his or her previous bills and/or from other proper data.
(D) No modification of rates or any of the rules and regulations shall be made by any agent or employee of the county.
(1996 Code, § 52.59) (Ord. passed 6-23-1994)