(a) If a licensee provides a warranty or pro rata warranty on repair parts and labor, he shall put it in writing and give a legible copy to the customer. The customer’s copy of the warranty must contain:
(1) the nature and extent of the warranty including a description of parts or services included or excluded from the warranty;
(2) the duration of the warranty and requirements to be performed by warrantee before the warrantor will fulfill the warranty;
(3) all conditions, limitations, and the manner in which the warrantor will fulfill the warranty, such as repair, replacement, or refund;
(4) any options of the warrantor or warrantee; and
(5) the warrantor’s identity and address.
(b) When repair or diagnostic work is performed pursuant to a warranty, licensee shall give an estimate of time to complete the repairs as required in Section 50-123. (Ord. 14487)