(a) The licensee shall record all work performed on an invoice describing all service work done and all parts supplied with reasonable particularity, identifying parts by name and the exact charge for each. If used, rebuilt, or reconditioned parts are supplied, the invoice shall clearly state that fact. The licensee shall disclose the trade name, business address, and business telephone number of the licensee on the invoice unless licensee has its address currently listed in the city of Dallas telephone directory. One copy shall be given to the customer and one copy retained by the licensee for a period of at least one year. Invoices and records pertaining to the invoices shall be open for reasonable inspection by the director.
(b) The licensee shall return replaced parts to the customer if requested by the owner or his agent when the estimate is given, except those parts which must be returned to the manufacturer or distributor under warranty or for exchange. (Ord. 14487)