(a) Upon the filing of a complaint, the administrator shall commence a prompt and full investigation to determine the facts behind the complaint and whether there is reasonable cause to believe an unlawful practice was committed, except that no investigation may commence if, after personally reviewing the allegations with the complainant, the administrator determines that the complaint does not come within the scope of this chapter. Within 15 days after determining that a particular complaint does not come within the scope of this chapter, the administrator shall give the complainant a clear and concise explanation of the reasons why it does not and take no further action on the complaint.
(b) In connection with any investigation of a complaint filed under this chapter, the administrator shall seek the voluntary cooperation of any person to:
(1) obtain access to premises, records, documents, individuals, and any other possible source of information;
(2) examine, record, and copy necessary materials; and
(3) take and record testimony or statements of any person reasonably necessary for the furtherance of the investigation.
(c) The administrator may, at the administrator’s discretion or at the request of the respondent or the complainant, request the city council to issue a subpoena or subpoena duces tecum to compel the attendance of a witness or the production of relevant materials or documents pursuant to its power under Chapter III, Section 12 of the city charter. Violation of a subpoena issued under this subsection is punishable by the same fines and penalties for contempt as are authorized before the county court. (Ord. Nos. 24927; 29942)