(a) An alarm company shall confirm that a valid alarm permit has been issued by the city for an alarm site before:
(1) performing any alarm system conversion at the alarm site; or
(2) activating any alarm system installed at the alarm site.
(b) An alarm company that has a contract with a permit holder or person in control of an alarm system shall send a certification to the chief within 30 days after performing or causing the performance of an alarm system installation, activation, or conversion. The information contained in the certification is confidential to the extent required by Section 1702.286 of the Texas Occupations Code and other law. The certification must state:
(1) the date of installation, activation, or conversion of the alarm system, whichever is applicable;
(2) the address of the alarm system location and the name of the occupant of the alarm system location;
(3) whether the alarm system is a burglar alarm system, a holdup, panic, or duress alarm system, or a combination of alarm systems;
(4) the name, address, telephone number, and current state license number of the alarm company providing the alarm system installation, activation, or conversion;
(5) the name, address, telephone number, and current state license number of the alarm company providing monitoring for the alarm system, if different from the alarm company under contract to provide installation, activation, or conversion of the alarm system;
(6) that the applicant has been given a complete set of written operating instructions for the alarm system, written information on the applicable law relating to false alarms (including the potential for penalties and revocation or suspension of an alarm permit), and written guidelines on how to prevent false alarms; and
(7) that the alarm company has trained the applicant in the proper use of the alarm system, including instructions on how to prevent false alarms.
(c) An alarm company representative shall attend a system performance review required by the chief under Section 15C-11. An alarm company may be issued a citation if its representative fails to attend a system performance review required by Section 15C-11 after receiving notice of the conference from the chief.
(d) On and after February 1, 2006, an alarm company shall not install any alarm system equipped with the holdup/panic/duress feature known as ONE PLUS. For alarm systems installed before February 1, 2006, an alarm company shall disarm the ONE PLUS feature:
(1) by February 1, 2006, if the alarm company has line access to the alarm system; or
(2) the next time maintenance, service, or conversion work is performed on the alarm system, if the alarm company does not have line access to the alarm system. (Ord. Nos. 22038; 22571; 26200; 26919)