Any alarm company engaged in the business of monitoring alarm systems in the city shall:
(1) use only telephone numbers designated by the chief to report:
(A) commercial or residential holdup, panic, or duress alarm notifications; and
(B) commercial or residential burglar alarm notifications;
(2) before requesting police response to a commercial or residential alarm site for a burglar alarm notification, attempt to contact an occupant of the alarm site twice by telephone (using different telephone numbers) in order to verify the alarm notification;
(3) when reporting a commercial or residential burglar alarm notification to the city, provide the alarm permit number and address of the alarm site from which the alarm notification originated;
(4) when reporting a commercial or residential holdup, panic, or duress alarm notification to the city, provide the alarm permit number and address of the alarm site from which the alarm notification originated; and
(5) communicate alarm notifications to the city in a manner and form determined by the chief. (Ord. Nos. 17586; 22038; 22571; 22910; 26200; 26919)