(a) A coordinator shall initiate an inspection report for each youth program to confirm that standards of care are being met. Each inspection report will be sent to the director for review and kept on record for at least two years. The director shall review each report and establish deadlines and criteria for program compliance with the standards of care.
(b) The director shall make visual inspections of each youth program site based on the following schedule:
(1) Each after school program site will be inspected bimonthly.
(2) Each summer program site will be inspected twice during its summer schedule.
(3) Each holiday program site will be inspected once during the winter break and once during the spring break.
(4) Each inter-session program site will be inspected once during each inter-session.
(c) Any complaint regarding enforcement of the standards of care at a youth program must be directed to the program site coordinator. The coordinator shall take necessary steps to resolve each problem. The complaint and its resolution must be recorded by the coordinator. The director shall address any serious complaint regarding enforcement of the standards of care and record the complaint and its resolution.
(d) The director shall make an annual report to the city council on the overall status of the youth programs and their operation relative to compliance with the standards of care. (Ord. Nos. 23159; 23534; 23907; 24281; 24611; 24943; 25269; 25628; 25998; 26376; 26800; 27222; 27565; 27911; 28217; 28670; 29036; 30106; 30650)