(A) The quantity of water recorded by the meter shall be conclusive upon both the customer and the town, except as provided herein.
(B) Whenever it is discovered that a meter is not registering correctly, adjustments covering such inaccuracy shall be made in accordance with Commission Rule 14.
(C) In the event a minimum bill meter water service is interrupted for a reason other than the act of the customer or the condition of customer controlled equipment, and water service remains interrupted for more than two days after being reported or found to be out of order, an appropriate minimum bill adjustment or refund shall be made. Any such customer adjustment or refund shall be computed by adjusting the applicable minimum bill charge on the basis of either a 30-day month or a 90-day quarter, as applicable.
(D) Any other determinable billing error, including incorrect rate application, shall be adjusted to the known date of error or one year, whichever is shorter.
(Ord. 2010-2, passed 6-7-2010)