(A) No municipal utility shall discontinue service to any domestic subscriber for non-payment of any due account unless such utility shall first give written notice by mail to any subscriber whose service is proposed to be terminated at least seven days prior to termination, weekends and holidays excluded. As to any subscriber who has previously been identified as a welfare recipient to the utility by the Department of Social Services, such notice shall be by certified mail and notice of such proposed termination shall be given to the Department of Social Services.
(B) Prior to the discontinuance of service to any domestic subscriber by a municipal utility, the domestic subscriber, upon request, shall be provided a conference with the Board of Trustees. The Board of Trustees has established procedures to resolve utility bills when a conference is requested by a domestic subscriber. These procedures, three copies of which are on file in the office of the Village Clerk, are hereby incorporated by reference in addition to any amendments thereto and are made a part hereof as though set out in full. A copy of such procedures shall be furnished upon the request of any domestic subscriber. The Board of Trustees shall notify the domestic subscriber of the time, place, and date scheduled for such conference.
(C) A fee of $5 shall be assessed to any domestic subscriber who has been mailed such notice. The fee shall be added to and billed as a part of the subscriber’s utility account.
(Prior Code, § 3-701) (Ord. 1982-4, passed 10-6-1982; Ord. 184-2, passed 11-7-1984; Ord. 1990-1, passed 1-3-1990)