(A) Any customer may present a claim to the City if he or she believes that he or she may have received an incorrect bill. Such claim shall be presented in person or in writing to the Finance Department before such bill becomes delinquent, provided that the customer may make a claim following payment of his or her bill and his or her payment shall not prejudice his or her claim. Such claim shall not exempt the customer from delinquency penalties if he or she fails to pay the undisputed portion on time.
(B) Users are responsible for all leaks or damages caused by leaks occurring on the user’s side of the connection valve.
(Prior Code, § 12-7-3) (Ord. 11-12, passed 7-11-2011)