Pursuant to city ordinances establishing rates and charges, such rates and charges shall be prepared, billed and collected by the city utilities in the following manner pursuant to state law:
(A) The rates and charges for all users shall be prepared and billed monthly. Bills for all services are due and payable at the City Utilities Office on their date of issue.
(B) Penalties will be assessed if payment is not received in the Utilities Office by the due date printed on the bill. Water bills are subject to a penalty of 10% of the first $3 and 3% of the balance; sewer and storm water bills are subject to penalties of 10%.
(C) A delinquent notice will be sent to any account with an outstanding balance over 15 days after the due date printed on the bill. This notice is a final reminder that service will be terminated if the delinquent balance is not paid by the stated date.
(D) Customers who have had their service terminated for nonpayment must pay the past due charges and the current billed charges, along with a delinquent service charge prior to reconnection.
(Ord. 5084, passed 8-17-09; Am. Ord. 6645, passed 8-3-20)