(a) Employees shall conduct their activities, attitudes and actions, both on and off the job, in such a manner as to improve relations between the Village and the public. In every contact, whether in the nature of trouble, service, complaint or a request for information, the employee represents his or her department and the Village. The manner and attitude toward residents, as well as his or her competence in handling the matter, are the bases for good public relations.
(b) Employees shall not divulge information to outside sources. A request for information shall be directed to the Village Administrator.
(Ord. 1304. Passed 12-27-95.)