(A) (1) The Village Water Department shall be amended to not discontinue service to any domestic subscriber for non-payment of any due account unless such utility shall first give written notice by mail to any subscriber whose service is proposed to be terminated at least seven days prior to termination.
(2) As to any subscriber who has previously been identified as a welfare recipient to the utility by the County Welfare Department, such notice shall be by certified mail and notice of such proposed termination shall be given to the County Welfare Department.
(B) (1) Prior to the discontinuance of service to any domestic subscriber by a village utility, the domestic subscriber, upon request, shall be provided a conference with the Board of Trustees.
(2) The Board of Trustees has established procedures to resolve utility bills when a conference is requested by a domestic subscriber. These procedures, three copies of which are on file in the office of the Village Clerk, are set forth below and are hereby incorporated by reference in addition to any amendments thereto and are made a part hereof as though set out in full. A copy of such procedures shall be furnished upon the request of any domestic subscriber.
(a) The subscriber shall request such conference in writing.
(b) The conference shall be held within seven days after receipt of such request, during which period the service shall not be discontinued.
(c) Notice of the time, place and date scheduled for the conference shall be given to the subscriber within three days after receipt of the request.
(d) The subscriber may be present and represented by counsel or other spokesperson, may present witnesses and offer evidence, and may question any person presenting testimony or other evidence at the conference.
(e) Following the conference, the Board of Trustees shall make a final decision as to whether the service shall be discontinued, and shall notify the subscriber in writing of its decision within three days thereafter. Service may not be discontinued until five days after delivery of such notice of decision.
(Prior Code, § 3-116) (Ord. 347, passed 1-4-1983)