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(A) Prior to disconnection of service for non- payment, a customer may make application to the city official in charge of utility billing for a Delay of Payment Agreement.
(B) The city official in charge of utility billing, when determining whether to enter into a delayed payment agreement with the customer, shall consider the customer’s ability to pay, the amount of the unpaid utility account, the customer’s payment history, the length of time the account has not been paid and the reason the account has not been paid.
(C) Failure to comply with a Delayed Payment Agreement will constitute grounds for denial of future requests for such agreement and will result in disconnection of utility service.
(D) All delayed payment agreements shall contain the following:
(1) Signature of the customer and the city official in charge of utility billing.
(2) The amount to be paid under the terms of the agreement and the time within which it is to be paid.
(3) That all future bills shall be paid in full by the due date during the term of the agreement.
(Ord. 98-48, passed 12-21-98; Am. Ord. 2019-20, passed 12-23-19)