In the event a customer’s service is discontinued due to non- payment, said service shall be reinstated if said customer makes payment in full of customer’s service fees, late fees, deposits, and any other applicable fees or charges. In such instances, customer shall be charged a reconnection fee for reinstating service to the customer and reconnecting customer’s property to the utility’s water system. The reconnection fee shall be $60 per property to be reconnected. Upon receipt of such customer’s payment in full, the utility shall have 24 hours to restore service. Absent the existence of a verified emergency, the restoration of service shall not take place after 3:00 p.m. or on Sundays or holidays. In the event customer’s payment in full is not received until after the close of business on Friday, customer’s service will not be restored until the following Monday. If customer’s reconnection request is received after 3:00 p.m. on the day before a holiday, the restoration of customer’s service shall not take place until the first business day after the holiday. In all events, the utility shall have 24 hours, commencing from the opening of the utility’s office on the first business day after the weekend or holiday, to restore service.
(Ord. 03-02-2021-1, passed 3-16-21)