(A) Reports of nuisance activity.
(1) The Police Department may, in its discretion, initiate a complaint in connection with a suspected nuisance activity based on information obtained through central dispatch or reports generated by the computer aided dispatch system ("report"). In the event of a situation not requiring an immediate response from the Police Department, a report regarding suspected nuisance activity may be submitted directly to the Police Department. Upon receipt of a report, the Police Department or its representative shall log and collect the following information from the complaining party:
(a) Contact information of the party submitting the report;
(b) Contact information of the party causing the nuisance if available;
(c) A description of the condition or activity causing a nuisance;
(d) Date of the incident or the date the condition or activity began;
(e) Address of the dwelling unit, residence, or residential rental building where the nuisance activity exists or occurred;
(f) Contact information of any witnesses or any party otherwise involved; and
(g) The disposition of the investigation and contact information regarding the investigating officer of the Police Department.
(2) In the case of a report initiated by the Police Department, the contents of reports generated by the computer aided dispatch system shall be sufficient for purposes of documenting a report.
(B) Investigation and notice to owner or property agent.
(1) Following the investigation of a report, the Police Department may serve notice of the report, in the form prescribed by the Town Council and Code Enforcement Board, on the tenant and the owner or the property agent ("complaint"). The Police Department may, in its discretion, redact contact information from the complaint. An owner or property agent shall have 10 calendar days from the date of the complaint to contact the officer of the Police Department.
(2) The officer and the owner or property agent shall have 10 calendar days to collaborate and make a good faith effort to jointly investigate and determine whether a tenant's activities constitute a nuisance under this chapter. In the event that a nuisance determination is made, the Police Department shall serve notice of the nuisance finding upon the tenant, owner and/or property agent ("nuisance determination"). The Police Department shall make the final decision regarding the issuance of a nuisance determination based on a preponderance of the evidence standard.
(C) Failure to respond to a complaint. If an owner or property agent fails to respond to a complaint within ten calendar days from the date of mailing, the Police Department shall proceed with investigating the complaint and shall make a determination regarding the issuance of a nuisance determination.
(Ord. 2016-01, passed 2-15-2016)