(A) Electrical energy is furnished within the city limits and to certain areas outside the city limits.
(B) The policies set out in this chapter apply to any account holder whether that is a person, firm, and corporation or legal entity supplied with electrical service by the city electrical utility.
(C) It is the intent of the city to provide through ordinance and resolutions, a helpful guide to the customer, the many segments of the electrical and building industries, and the utility, and to achieve efficient, effective, uniform, equitable treatment, and safe electrical service for all. The city respectfully requests cooperation from everyone concerned in attaining a high quality of electrical service, while ensuring the solvency of this vital public utility.
(D) Policies, maintenance, repair and installation procedures contained in the city ordinances are founded on standards for safety, economy and efficiency, in the distribution of electrical energy. Some are a requirement of service, others are optional and others are recommended. The use of such words as "shall," "may," "required," and the like indicates the status of the rule. "Shall," for instance, is a requirement. "Should" is a recommendation. "May" is at the discretion of the city or customer.
(E) Staff personnel of the city are available for advice and consultation relative to utilization of electrical energy, service requirements and related situations in new, existing or reconstructed installations.
(F) In case of any conflict between any provisions of any rate schedule and the service policies set out in this chapter, the provision of the rate schedule shall apply.
(Ord. 440, passed 10-26-2015)