(a) The Village Administrator is hereby authorized to make adjustments to utility bills, in his discretion, or to authorize the utility department manager to make adjustments to utility bills, including late fees, for good cause.
(b) If a resident seeks adjustment of a utility bill for any reason, the resident shall make written request to the Village Administrator within thirty (30) days of receipt of the utility bill.
(c) All requests for adjustment shall be reviewed on a case-by-case basis, and the decision of the Village Administrator shall be final.
(Ord. 2021-03. Passed 2-1-21.)