(a) The City may terminate water service to any premise, in accordance with the procedures set forth in this section, for any of the following reasons:
(1) Nonpayment of a bill for a water service account to the premise, or
(2) Request of the customer, or
(3) Tampering with the water meter(s) for the premise by the customer or consumer, or
(4) Failure to install remote reading meter(s) and register(s), or
(5) Failure of the customer or consumer to permit the City access to the meter(s), or
(6) Emergency termination as defined by subsection (1) hereof, or
(7) For the purpose of water conservation in accordance with subsection (b), or
(8) Breach of a tap in agreement for outside the City users.
(b) Prior to terminating water service to a customer, each of the following conditions must be met unless the customer and consumer, if any, consent to the termination pursuant to subsection (e) hereof, or unless the termination is initiated pursuant to subsection (1).
(c) If the grounds for termination is nonpayment, the City shall serve upon the customer no sooner than fourteen days after nonpayment as defined in Section 921.04(a) and (e), a written notice of its intent to terminate the water service supplied to the customer. In the event the grounds for termination are other than nonpayment, the notice herein may be sent by the City when there is reason to believe that such grounds exist. A written notice, in this section, shall be referred to as the “termination notice”.
(d) The customer fails to do either of the following within fourteen days of the termination notice served upon him:
(1) Cure the breach(es) of obligation for which the City is authorized to terminate water service and concerning which the City has notified the customer in the termination notice, including making restitution on a dishonored check, or
(2) Request a hearing in accordance with subsection (f) hereof.
(e) In the event the customer has requested a hearing in accordance with subsection (f), the hearing officer has ruled in favor of the City and the customer has failed within two working days of the service date of the decision served upon him to cure the breach(es) of obligation found by the hearing officer.
(f) A customer who receives a termination notice is entitled to contest, at a hearing, the validity of the grounds set forth in the termination notice, provided the customer requests a hearing within fourteen days of the service date of the termination notice served upon him. The hearing provided by the City pursuant to this subsection shall be conducted in accordance with Section 921.06.
(g) Payment on an account with a dishonored check shall be deemed as a nonpayment and shall not alter the scheduled notice of termination of water service if restitution is not made. Payment of a termination notice with a dishonored check will result in immediate termination of water service. (Ord. 97-9020. Passed 2-5-97.)