§ 92.18 RECORD AND REPORTS.
   (A)   The city shall have access at all reasonable business hours to all records relating to the property and operations of the company in the city.
   (B)   The company shall maintain records sufficient to show that it is in compliance with the provisians of this franchise. It will cooperate with the city by providing access to records, providing copies of reports and preparing such information as the city may reasonably request to determine whether the company is in compliance with the terms of this franchise. The company shall maintain records of customer complaints and its response thereto.
(Ord., passed 8-25-92)