(A) The company shall maintain the system so that it is capable of providing at least 35 channels of service.
(B) In order to promote diversity, localism and to ensure that the public's interest in appropriate use of public rights-of-way is protected, the company shall:
(1) Provide a basic service to subscribers consisting of at least 11 channels; and
(2) Provide the following broad categories of services: local news and information; regional news and information; national news and information; children's programming; public affairs programming; educational programming; programming of particular interest to minority groups; and programming required to meet ascertained needs of the community.
(C) The company may ascertain the needs of the community by completing an annual survey of a representative sample of its subscribers and by publishing and distributing to all subscribers a customer handbook which, among other things, will solicit input from subscribers and detail procedures for communications fram subscribers to the company. To provide formal documentation that such communications are effectively occurring, the company shall maintain written files of questions and comments from subscribers. These files will be available for inspection by the city.
(D) The company shall provide parental control devices, or channel traps, upon request fram subscribers, and at the company's cost for making the installation.
(Ord., passed 8-25-92)