(A) Bill issuance, payment responsibility. All bills for utility services shall be rendered monthly and as soon after the meter reading date as practicable. Reasonable care will be exercised for the delivery of utility bills. The failure to receive such bills shall not relieve the consumer from payment of the bills within the prescribed period, nor exempt him or her from the responsibility imposed for a delinquency of accounts.
(B) Full payment required. All charges for utility services shall be due and payable at the town offices at the time indicated on the bill therefor. All accounts which become delinquent shall be paid in full, and no partial payments will be accepted by the town.
(C) Adjustments to charges and bills. Authorized agents of the town are empowered from time to time to make adjustments in the charges for utility services and in the bills rendered to customers when an investigation by such persons reveals that the charges are excessive due to legitimate reasons or causes, such as when, in the judgment of the authorized agents, the full charge would work an undue and unfair hardship on the consumer, or for any other reason the agents deem appropriate.
(Prior Code, § 17-110)