(A) The Alarm Administrator shall:
(1) Maintain proper billing and collection records; and
(2) Maintain reports on the number of false alarms and review same to determine the effectiveness of this subchapter.
(B) The Alarm Administrator shall establish a procedure to record such information on alarm dispatch requests as necessary to permit the Alarm Administrator to maintain records, including, but not limited to, the following information by the law enforcement or fire personnel on scene:
(1) Identification of the alarm site;
(2) Date and time alarm dispatch was received;
(3) Date and time of fire or law enforcement officer arrival at the alarm site;
(4) Zone description if available;
(5) Name of alarm user’s representative on premises, if any;
(6) Identification of the responsible alarm company;
(7) Whether unable to locate address;
(8) Cause of alarm if known;
(9) Identification of the responding officer/agent; and
(10) Identification of the alarm user/account holder.
(C) (1) The Alarm Administrator shall establish a procedure for the notification to the alarm user to ensure that the alarm system is properly operated, inspected, and serviced in order to avoid false alarms.
(2) This notice shall include the following information:
(a) The date and time of law enforcement/fire response to the alarm; and
(b) A statement urging the alarm user to ensure that the alarm system is properly operated, inspected, and serviced in order to avoid false alarms and resulting fines.
(D) If there is reason to believe that an alarm system is not being used or maintained in a manner that ensures proper operation and suppresses false alarms, the Alarm Administrator may require a conference with an alarm user to review the circumstances of each false alarm.
(E) The Alarm Administrator may discontinue law enforcement or fire response to a location when a runaway alarm is determined to be coming from a location. The alarm user will be responsible for proof of verification that a licensed alarm company within the state has inspected and eliminated the problem with the alarm system before law enforcement or fire response will continue to respond.
(F) The Alarm Administrator shall request from the State Alarm Systems Licensing Board a complete database of all alarm companies licensed in the state and will request updates as necessary.