(A) When the Superintendent finds that a customer has violated, or continues to violate, any provision of this chapter, a connection permit or other requirement, the Superintendent may serve the customer with a written notice of violation (NOV) that clearly states the violation, the corrective action(s) necessary and time frame to bring the customer back into compliance with this chapter or may have the Utility file a petition with a court of competent jurisdiction per § 50.107.
(B) Within 30 days of the receipt of a NOV, the customer shall provide the Superintendent a plan and schedule for the satisfactory correction of the problem causing the NOV to be issued. The plan shall also include provision describing actions to be taken by the customer to prevent future violations. Submission of this plan in no way relieves the user of liability for any violations occurring before or after receipt of the notice of violation. Nothing in this section shall limit the authority of the Superintendent to take any action, including emergency actions or any other enforcement action, without first issuing a notice of violation.
(Ord. 1627, passed 7-5-16)