(A) On a case-by-case basis, and prior to the utility disconnection of the utility customer, the City Council may make arrangements for an alternative payment option for the utility customer.
(B) Failure by the utility customer to make payments within the terms of the arrangement will result in an immediate disconnection of service of utilities, forfeiture of the deposit, and a reconnection fee without any further notice.
(C) Utility service shall continue for a single 30-day period upon receipt and approval by the City Council of a physician’s certificate, or notice from a public health or social service official that disconnection of utility service would aggravate an existing medical emergency or other exigent circumstances of the customer, or another permanent resident in the customer’s premises.
(Prior Code, § 15-1-9)