(a) The following persons may appeal under this section:
(1) An alarm user subject to an order to disconnect for failure to make reasonable efforts toward correction of a false alarm situation may appeal the determination that such reasonable efforts were not made.
(2) An alarm user subject to an order to disconnect for failure to pay when due an administrative fee assessed for excessive false alarms may appeal the issue of whether or not such payment was timely made.
(3) An alarm user who objects to the determination that a false alarm was generated by their system.
(b) (1) A written request for an appeal must be submitted to the Chief of Police within 30 calendar days after notice of the disconnect order or fine was mailed or otherwise delivered to the last known address of the alarm user or to the address at which the alarm system is located. The alarm user-appellant shall have the right to present written and oral evidence to the Alarm Review Board, consisting of the Service-Safety Director or his or her designee, the Police Chief, or his or her designee and the Fire Chief, or his or her designee, at a hearing on the appeal and shall have the burden of proving his or her case by a preponderance of the credible evidence. Notice of the hearing date, hour, and place shall be mailed or otherwise delivered to the last known address to the appellant or to the address at which the alarm system is located at least ten calendar days prior to the hearing.
(2) The Alarm Review Board may sustain, modify, or reverse the decision appealed from, and the decision of the Alarm Review Board shall be made in writing and shall constitute a final administrative order.
(Ord. 32-2015. Passed 8-18-15.)