797.01 Definitions.
797.02 Telephone and office availability.
797.03 Handicapped access.
797.04 Employee identification.
797.05 Installations.
797.06 Service interruptions and other service problems.
797.07 Installation and service appointments.
797.08 Notices and customer communications.
797.09 Bills.
797.10 Disconnection/denial of service.
797.11 Deposits, refunds and credits.
797.12 Rates, fees and charges.
797.13 Parental control option.
797.14 Periodic subscriber survey.
797.15 Enforcement.
797.16 Cable Officer or Cable Commission.
797.17 Rights reserved by the Franchise Authority.