APPENDIX A: AMERICANS WITH DISABILITIES ACT NOTICE AND GRIEVANCE PROCEDURE
In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, being 42 U.S.C. §§ 12101 et seq. (“ADA”), the Town of Brookston, Indiana, will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.
Employment: Town of Brookston, Indiana, does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.
Effective Communication: Town of Brookston, Indiana, will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in Town of Brookston, Indiana, programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.
Modifications to Policies and Procedures: Town of Brookston, Indiana, will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in Town of Brookston, Indiana, offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the Town of Brookston, Indiana, should contact the office of the ADA Coordinator, Brookston Utility Superintendent at 765-563-3171, as soon as possible but no later than one week before the scheduled event.
The ADA does not require the Town of Brookston, Indiana, to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of the Town of Brookston, Indiana, is not accessible to persons with disabilities should be directed to the ADA Coordinator, Brookston Utility Superintendent at 765-563-3171.
Town of Brookston, Indiana, will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.
Town of Brookston, Indiana
Grievance Procedure under The Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Town of Brookston, Indiana.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant, and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his or her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
Max Eldridge, Brookston Utility Superintendent
ADA Coordinator
Town of Brookston, Indiana
205 E. Third Street
P.O. Box 238
Brookston, IN 47923
765-563-3171
Within 15 calendar days after receipt of the complaint, ADA Coordinator or his or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, ADA Coordinator or his or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio tape.
The response will explain the position of the Town of Brookston, Indiana. and offer options for substantive resolution of the complaint.
If the response by ADA Coordinator or his or her designee does not satisfactorily resolve the issue, the complainant and/or his or her designee may appeal the decision within 15 calendar days after receipt of the response to the Brookston Town Council, c/o the Brookston Clerk-Treasurer, 205 E. Third Street, P.O. Box 238, Brookston, IN 47923.
Within 15 days after receipt of the appeal, the Brookston Town Council will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting the Brookston Town Council will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.
All written complaints received by ADA Coordinator or his or her designee, appeals to the Brookston Town Council, and responses from these two offices will be retained by the Brookston Clerk-Treasurer for at least three (3) years.