(A) Any customer who has received a final bill and has not paid by the first of the next month will receive a letter advising they have 30 days to pay the account before it is turned over to the Town Attorney or a collection agency for collection. If no response is received after 30 days, the account will be referred to the Town Attorney or the collection agency. The Town Attorney or the collection agency will be authorized to charge a fee, not to exceed 50% of the amount collected under $500 and 33-1/3% of the amount collected over $500.
(B) If the Town Attorney or a collection agency is unable to recover the account in one year and does not request additional time to pursue the account, then the account shall be returned to the Clerk-Treasurer and written off as a bad debt. All such accounts written off as bad debts shall be listed and presented to the Town Council for approval.
(Ord. 14-2017, passed 10-10-2017)