(A) Where optional rate schedules are available for the same class of service, the customer shall designate the schedule he or she desires. Where selection of the most favorable schedule is difficult to predetermine, the town will advise the customer as to which rate in this schedule is beneficial for the prospective service using the customer’s monthly average load factor for the previous calendar year (January through December). If billing information is not available for a previous calendar year or 12-month period, the utility will estimate the customer’s load factor using information provided by the customer.
(B) The customer may change the initial rate selection to another applicable rate in this schedule at any time by written notice to the town, provided that the application of such subsequent selection shall continue for 12 months before any other selection may be made.
(Ord. 14-2017, passed 10-10-2017)